FAQ
QUESTIONS & ANSWERS
Still have questions? Email us at hello@ndoorfun.com and we’ll respond within 24 hours.
PRE-ORDER & PRICING
Is financing available?
How does pre-order pricing work?
What’s the difference between Founding Member and Early Bird pricing?
What’s included with my pre-order?
When will my unit ship?
What is your refund policy?
Is financing available?
NDOORPUTT
What exactly is NDoorPutt?
How is this different from a regular putting mat?
What greens are included?
How much space do I need?
NDOORFUN APP
GETTING STARTED
Do I need to create an account to use the NDoorFun App?
Is my data saved if I switch phones or lose my device?
What devices does the NDoorFun App work with?
How does the app connect to my NDoorPutt hardware?
REAL-TIME DATA & COACHING
What data does the app show me after each putt?
When does the AI Coach give me feedback — after every putt or at the end of a session?
How specific is the coaching feedback?
TRAINING, GAME, COMPETITION MODES
What is AI Coach Mode?
What is Personalised Training?
What game modes are available?
What is Competition Mode?
SUBSCRIPTION & ACCESS
What’s the difference between the free version and a paid subscription?
What does the subscription include?
Will new greens and features cost extra after I subscribe?
Can I use the NDoorFun App without the NDoorPutt hardware?
ACCOUNT & DATA
Is my putting data private?
Can I use my account on multiple devices?
What happens to my data if I cancel my subscription?
How do I contact NDoorFun support?